Spoc Bot v. Render

Thank you, Sean

TODO

• dedupe multi channels
• add Team to Message
• to class design for joins and external tables
• from sync ingest to ingestQueue that retries a few times so user messages can find parent
• limit queue retries
• share postgres with Grafana
• new dash in Grafana
• what SLO/SLI can I help benoit with
• break into smaller goals
• sell to the team
• scott; like to keep state in incident.io and zendesk

erDiagram
%% thread event channel eventName message
  Event ||--|{ Message: "updates"
  Thread }|--|| Event : "transcribes"
  Channel
  EventName
%%    CUSTOMER }|..|{ DELIVERY-ADDRESS : has
%%    CUSTOMER ||--o{ ORDER : places
%%    CUSTOMER ||--o{ INVOICE : "liable for"
%%    DELIVERY-ADDRESS ||--o{ ORDER : receives
%%    INVOICE ||--|{ ORDER : covers
%%    ORDER ||--|{ ORDER-ITEM : includes
%%    PRODUCT-CATEGORY ||--|{ PRODUCT : contains
%%    PRODUCT ||--o{ ORDER-ITEM : "ordered in"