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<li>Provo, UT</li> <li>Provo, UT</li>
</ul> </ul>
<h2>Experience</h2> <h2>Experience</h2>
<h3><div><div>Software Developer II</div><div><i>Qualtrics</i></div></div> <div>Oct 2019 &ndash; Present</div></h3> <h3><div><div>Software Developer II, <i>Qualtrics</i></div></div> <div>Oct 2019 &ndash; Present</div></h3>
<ul> <ul>
<li>Developed and maintained generic, highly available, and highly reliable data storage solutions, ingestion services, and operational tooling.</li> <li>Developed and owned highly available and reliable data storage and operational tooling.</li>
<li>Designed a platform to unify existing and upcoming services behind a simplified, asynchronous API. # 2do identify health or somethin</li> <li>Designed a platform to unify data consistency services behind a simplified, asynchronous API.</li>
<li>Mentored across teams on operational tools, software development, and career development via formal and impromptu connections with four new hires.</li>
</ul> </ul>
<!-- <h3><div><div>Software Developer I, <i>Qualtrics</i></div></div> <div>Feb 2018 &ndash; Oct 2019</div></h3>
- Designed cross-team database and service migrations for security, customer, and operational pain relief.
- Interviewed and mentored entry level candidates.
- Developed and maintained generic, highly available and reliable data storage solutions, ingestion services, and operations tools.
-->
<h3><div><div>Software Developer I</div><div><i>Qualtrics</i></div></div> <div>Feb 2018 &ndash; Oct 2019</div></h3>
<ul> <ul>
<li>Automated no-downtime system patching for X services and Y database clusters by creating a modular, testable scripting framework.</li> <li>Automated no-downtime system patching for X services and Y database clusters by creating a modular and testable scripting framework.</li>
<li>Increased availability of a service from 98% to 99.99% and reduced hardware costs by 40% by selecting, training team on, and migrating to a different database.</li> <li>Increased availability of a service from 98% to 99.99% and reduced hardware costs by 40% by selecting, training team on, and migrating without service interruption to a different database.</li>
</ul> </ul>
<h2>Projects</h2> <h2>Projects</h2>
<h3><div>Disaster Recovery Organization Representative</div> <div>Dec 2020 &ndash; Present</div></h3> <h3><div>Disaster Recovery Organization Representative</div> <div>Dec 2020 &ndash; Present</div></h3>
<ul> <ul>
<li>Supported during training runs with documentation, tools, and live support for all teams.</li> <li>Supported training runs with documentation, tools, and live support for all teams.</li>
<li>Enforced continuous compliance for 17 database clusters with monitoring and alerting.</li> <li>Enforced continuous compliance for 17 database clusters with monitoring and alerting.</li>
</ul> </ul>
<h3><div>Technical Book Club and White Paper Club Lead</div> <div>Jan 2019 &ndash; Present</div></h3> <h3><div>Technical Book Club and White Paper Club Lead</div> <div>Jan 2019 &ndash; Present</div></h3>
<h3><div>MongoDB Virtual Team Member</div> <div>Jul 2018 &ndash; Present</div></h3> <h3><div>MongoDB Virtual Team Member</div> <div>Jul 2018 &ndash; Present</div></h3>
<ul> <ul>
<li>Encouraged performant and reliable deployments by advising on configuration and data models.</li> <li>Encouraged performant and reliable deployments by advising on configuration and data models.</li>
<li>Reduced resolution windows for outages as on call subject matter expert.</li>
<li>Genericized disaster recovery for 21 teams by building backup, restore, and monitoring tools.</li> <li>Genericized disaster recovery for 21 teams by building backup, restore, and monitoring tools.</li>
</ul> </ul>
<h3><div>Publication: Arabidopsis thaliana computationally-generated next-state gene interaction models</div> <div>Jan 2017 &ndash; Dec 2017</div></h3> <h3><div>Publication: Arabidopsis thaliana computationally-generated next-state gene interaction models</div> <div>Jan 2017 &ndash; Dec 2017</div></h3>
<ul> <ul>
<li>Improved research implementation efficiency by orders of magnitude with an iteration of evolutionary algorithm. # 2do an iteration</li> <li>Improved research implementation efficiency by orders of magnitude by refactoring.</li>
</ul> </ul>
<h2>Education</h2> <h2>Education</h2>
<h3><div><div>Master of Science, Computer Science</div><div><i>Wake Forest University</i></div></div> <div>Jan 2016 &ndash; Dec 2017</div></h3> <h3><div><div>Master of Science, Computer Science, <i>Wake Forest University</i></div></div> <div>Jan 2016 &ndash; Dec 2017</div></h3>
<ul> <ul>
<li>3.88/4.00 GPA</li> <li>3.88/4.00 GPA</li>
</ul> </ul>
<h3><div><div>Bachelor of Arts, Computer Science</div><div><i>High Point University</i></div></div> <div>Aug 2013 &ndash; Dec 2015</div></h3> <h3><div><div>Bachelor of Arts, Computer Science, <i>High Point University</i></div></div> <div>Aug 2013 &ndash; Dec 2015</div></h3>
<ul> <ul>
<li>3.91/4.00 GPA</li> <li>3.91/4.00 GPA</li>
</ul> </ul>
<h2>Skills</h2> <h2>Skills</h2>
<ul> <ul>
<li><strong>Languages</strong>: Golang, Python3, bash</li> <li><strong>Languages</strong>: Golang, Python3, bash</li>
<li><strong>Platforms</strong>: MongoDB, Couchbase, Redis, Linux, AWS, Docker, Rundeck, Jenkins, Hashicorp stack</li> <li><strong>Platforms</strong>: MongoDB, Redis, Linux, AWS, Docker, Rundeck, Jenkins, Hashicorp stack</li>
</ul></div> </ul></div>
<script src="/__/firebase/7.21.1/firebase-app.js"></script> <script src="/__/firebase/7.21.1/firebase-app.js"></script>

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## Experience ## Experience
### <div><div>Software Developer II</div><div><i>Qualtrics</i></div></div> <div>Oct 2019 -- Present</div> ### <div><div>Software Developer II, <i>Qualtrics</i></div></div> <div>Oct 2019 -- Present</div>
- Developed and maintained generic, highly available, and highly reliable data storage solutions, ingestion services, and operational tooling. - Developed and owned highly available and reliable data storage and operational tooling.
- Designed a platform to unify existing and upcoming services behind a simplified, asynchronous API. # 2do identify health or somethin - Designed a platform to unify data consistency services behind a simplified, asynchronous API.
- Mentored across teams on operational tools, software development, and career development via formal and impromptu connections with four new hires.
<!-- ### <div><div>Software Developer I, <i>Qualtrics</i></div></div> <div>Feb 2018 -- Oct 2019</div>
- Designed cross-team database and service migrations for security, customer, and operational pain relief.
- Interviewed and mentored entry level candidates.
- Developed and maintained generic, highly available and reliable data storage solutions, ingestion services, and operations tools.
-->
### <div><div>Software Developer I</div><div><i>Qualtrics</i></div></div> <div>Feb 2018 -- Oct 2019</div> - Automated no-downtime system patching for X services and Y database clusters by creating a modular and testable scripting framework.
- Increased availability of a service from 98% to 99.99% and reduced hardware costs by 40% by selecting, training team on, and migrating without service interruption to a different database.
- Automated no-downtime system patching for X services and Y database clusters by creating a modular, testable scripting framework.
- Increased availability of a service from 98% to 99.99% and reduced hardware costs by 40% by selecting, training team on, and migrating to a different database.
## Projects ## Projects
### <div>Disaster Recovery Organization Representative</div> <div>Dec 2020 -- Present</div> ### <div>Disaster Recovery Organization Representative</div> <div>Dec 2020 -- Present</div>
- Supported during training runs with documentation, tools, and live support for all teams. - Supported training runs with documentation, tools, and live support for all teams.
- Enforced continuous compliance for 17 database clusters with monitoring and alerting. - Enforced continuous compliance for 17 database clusters with monitoring and alerting.
### <div>Technical Book Club and White Paper Club Lead</div> <div>Jan 2019 -- Present</div> ### <div>Technical Book Club and White Paper Club Lead</div> <div>Jan 2019 -- Present</div>
@ -36,24 +31,23 @@
### <div>MongoDB Virtual Team Member</div> <div>Jul 2018 -- Present</div> ### <div>MongoDB Virtual Team Member</div> <div>Jul 2018 -- Present</div>
- Encouraged performant and reliable deployments by advising on configuration and data models. - Encouraged performant and reliable deployments by advising on configuration and data models.
- Reduced resolution windows for outages as on call subject matter expert.
- Genericized disaster recovery for 21 teams by building backup, restore, and monitoring tools. - Genericized disaster recovery for 21 teams by building backup, restore, and monitoring tools.
### <div>Publication: Arabidopsis thaliana computationally-generated next-state gene interaction models</div> <div>Jan 2017 -- Dec 2017</div> ### <div>Publication: Arabidopsis thaliana computationally-generated next-state gene interaction models</div> <div>Jan 2017 -- Dec 2017</div>
- Improved research implementation efficiency by orders of magnitude with an iteration of evolutionary algorithm. # 2do an iteration - Improved research implementation efficiency by orders of magnitude by refactoring.
## Education ## Education
### <div><div>Master of Science, Computer Science</div><div><i>Wake Forest University</i></div></div> <div>Jan 2016 -- Dec 2017</div> ### <div><div>Master of Science, Computer Science, <i>Wake Forest University</i></div></div> <div>Jan 2016 -- Dec 2017</div>
- 3.88/4.00 GPA - 3.88/4.00 GPA
### <div><div>Bachelor of Arts, Computer Science</div><div><i>High Point University</i></div></div> <div>Aug 2013 -- Dec 2015</div> ### <div><div>Bachelor of Arts, Computer Science, <i>High Point University</i></div></div> <div>Aug 2013 -- Dec 2015</div>
- 3.91/4.00 GPA - 3.91/4.00 GPA
## Skills ## Skills
- **Languages**: Golang, Python3, bash - **Languages**: Golang, Python3, bash
- **Platforms**: MongoDB, Couchbase, Redis, Linux, AWS, Docker, Rundeck, Jenkins, Hashicorp stack - **Platforms**: MongoDB, Redis, Linux, AWS, Docker, Rundeck, Jenkins, Hashicorp stack