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## Experience
### <div><div>Software Developer II</div><div><i>Qualtrics</i></div></div> <div>Oct 2019 -- Present</div>
### <div><div>Software Developer II, <i>Qualtrics</i></div></div> <div>Oct 2019 -- Present</div>
- Developed and maintained generic, highly available, and highly reliable data storage solutions, ingestion services, and operational tooling.
- Designed a platform to unify existing and upcoming services behind a simplified, asynchronous API. # 2do identify health or somethin
- Developed and owned highly available and reliable data storage and operational tooling.
- Designed a platform to unify data consistency services behind a simplified, asynchronous API.
- Mentored across teams on operational tools, software development, and career development via formal and impromptu connections with four new hires.
<!--
- Designed cross-team database and service migrations for security, customer, and operational pain relief.
- Interviewed and mentored entry level candidates.
- Developed and maintained generic, highly available and reliable data storage solutions, ingestion services, and operations tools.
-->
### <div><div>Software Developer I, <i>Qualtrics</i></div></div> <div>Feb 2018 -- Oct 2019</div>
### <div><div>Software Developer I</div><div><i>Qualtrics</i></div></div> <div>Feb 2018 -- Oct 2019</div>
- Automated no-downtime system patching for X services and Y database clusters by creating a modular, testable scripting framework.
- Increased availability of a service from 98% to 99.99% and reduced hardware costs by 40% by selecting, training team on, and migrating to a different database.
- Automated no-downtime system patching for X services and Y database clusters by creating a modular and testable scripting framework.
- Increased availability of a service from 98% to 99.99% and reduced hardware costs by 40% by selecting, training team on, and migrating without service interruption to a different database.
## Projects
### <div>Disaster Recovery Organization Representative</div> <div>Dec 2020 -- Present</div>
- Supported during training runs with documentation, tools, and live support for all teams.
- Supported training runs with documentation, tools, and live support for all teams.
- Enforced continuous compliance for 17 database clusters with monitoring and alerting.
### <div>Technical Book Club and White Paper Club Lead</div> <div>Jan 2019 -- Present</div>
@@ -36,24 +31,23 @@
### <div>MongoDB Virtual Team Member</div> <div>Jul 2018 -- Present</div>
- Encouraged performant and reliable deployments by advising on configuration and data models.
- Reduced resolution windows for outages as on call subject matter expert.
- Genericized disaster recovery for 21 teams by building backup, restore, and monitoring tools.
### <div>Publication: Arabidopsis thaliana computationally-generated next-state gene interaction models</div> <div>Jan 2017 -- Dec 2017</div>
- Improved research implementation efficiency by orders of magnitude with an iteration of evolutionary algorithm. # 2do an iteration
- Improved research implementation efficiency by orders of magnitude by refactoring.
## Education
### <div><div>Master of Science, Computer Science</div><div><i>Wake Forest University</i></div></div> <div>Jan 2016 -- Dec 2017</div>
### <div><div>Master of Science, Computer Science, <i>Wake Forest University</i></div></div> <div>Jan 2016 -- Dec 2017</div>
- 3.88/4.00 GPA
### <div><div>Bachelor of Arts, Computer Science</div><div><i>High Point University</i></div></div> <div>Aug 2013 -- Dec 2015</div>
### <div><div>Bachelor of Arts, Computer Science, <i>High Point University</i></div></div> <div>Aug 2013 -- Dec 2015</div>
- 3.91/4.00 GPA
## Skills
- **Languages**: Golang, Python3, bash
- **Platforms**: MongoDB, Couchbase, Redis, Linux, AWS, Docker, Rundeck, Jenkins, Hashicorp stack
- **Platforms**: MongoDB, Redis, Linux, AWS, Docker, Rundeck, Jenkins, Hashicorp stack